Refund policy
Return & Refund Policy
At HuddleZip, each order requires time to prepare and make. Please review our policy carefully before placing your order.
Order Processing & Production
Our products are made and prepared after your order is placed. Please allow approximately 7–14 business days for your order to be made and prepared for shipment.
Once your order is completed, it will be shipped out. You will receive tracking information when available.
Please note that business days do not include weekends or holidays.
Change of Mind
We do not accept returns, exchanges, or refunds for change of mind.
This includes situations such as:
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No longer wanting the item
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Ordering the wrong size, color, style, or variation
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Changing your mind after placing the order
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Deciding you no longer need the product
Please carefully review your order details before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at huddlezip@outlook.com.
Include your order number, a description of the issue, and clear photos of the item and packaging so we can review the issue.
If we determine that the item was damaged, defective, or incorrect, we will work with you on an appropriate resolution.
Cancellations
Because orders may begin processing shortly after they are placed, cancellations are not guaranteed. Contact us as soon as possible if you notice an issue with your order.
Shipping & Delivery
Please allow approximately 7–14 business days for production and preparation before your order ships. Shipping/transit