Refund policy

Return & Refund Policy

At HuddleZip, each order requires time to prepare and make. Please review our policy carefully before placing your order.

Order Processing & Production

Our products are made and prepared after your order is placed. Please allow approximately 7–14 business days for your order to be made and prepared for shipment.

Once your order is completed, it will be shipped out. You will receive tracking information when available.

Please note that business days do not include weekends or holidays.

Change of Mind

We do not accept returns, exchanges, or refunds for change of mind.

This includes situations such as:

  • No longer wanting the item

  • Ordering the wrong size, color, style, or variation

  • Changing your mind after placing the order

  • Deciding you no longer need the product

Please carefully review your order details before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at huddlezip@outlook.com.

Include your order number, a description of the issue, and clear photos of the item and packaging so we can review the issue.

If we determine that the item was damaged, defective, or incorrect, we will work with you on an appropriate resolution.

Cancellations

Because orders may begin processing shortly after they are placed, cancellations are not guaranteed. Contact us as soon as possible if you notice an issue with your order.

Shipping & Delivery

Please allow approximately 7–14 business days for production and preparation before your order ships. Shipping/transit